I get called a scrounger for my blue badge

The “horrific” abuse of disabled drivers over blue badge use must stop, say campaigners appalled by threats, insults and physical attacks.

More than one in five motorists with Multiple Sclerosis (MS) has been challenged or abused while using a blue badge, a new MS Society survey has found.

Some have been harassed and spat at despite displaying their permit, which lets people park in accessible bays.

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Previous research shows how disabled drivers are being treated with open hostility in car parks – with some shouting “scrounger” or “fake” at them.

‘People assume you are cheating the system’

Farah Black, a 50-year-old disabled motorist, said she had experienced people “shouting and swearing – accusing me of not looking disabled” while parking.

“You either get dirty looks or people tell you to f**k off,” she told The i Paper. “They can be so quick to jump to the idea of people cheating the system in some way. It’s very upsetting.”

Black, who lives in Northern Ireland and drives a Motability scheme car, lost their leg after undergoing amputations in 2016 and 2019 following a serious fall.

She said the verbal abuse often only stops when she gets out the car and her amputation and her wheelchair becomes visible.

Farah Black at a Northern Ireland Assembly event on accessible transport (Photo: Michael Cooper / NIA)
Black at a Northern Ireland Assembly event on accessible transport (Photo: Michael Cooper/NIA)

Black recalled one incident at a car park in Shropshire when a man shouted “horrific” abuse at her and banged on her car window.

She told The i Paper: “He told me he couldn’t get a f**king parking spot and I shouldn’t be taking a disabled one. I was worried he was going to punch me through my half-open window. He actually hit the glass.

“He was so aggressive – even when I pointed out my blue badge and said I was in a wheelchair. When he saw my amputation, he finally backed off. He called me a f**king bitch and walked off.”

‘I’ve been spat at by a person in a wheelchair’

Black said recent rhetoric around the Motability scheme being “out of control” had increased scepticism and abuse of disabled drivers.

Criticism of the scheme – which leases cars in exchange for upfront payments and the personal independence payment (PIP) benefit – led the Government to remove “luxury” car models and the scheme’s tax breaks at the Budget.

“You can be made to feel like you’re taking something from someone else – it shouldn’t feel like that,” said Black. “We need to do more to make sure disabled people get an equal quality of life.”

The MS Society and other charities have called for more understanding of “invisible” conditions, which are not always obvious to fellow drivers in car parks.

Antje Ronneberger, a 57-year-old from Devon, was diagnosed with relapsing MS in 2019. Her symptoms include balance problems, fatigue and bladder issues.

Antje Ronneberger, who has MS, has been challenged over her use of a blue badge (Photo: Supplied)
Antje Ronneberger, who has MS, has been challenged over her use of a blue badge (Photo: Supplied)

“I’ve felt judgement,” Ronneberger said. “My walking distance is limited and I have trouble getting out of a car in a normal space. I’ve had people come up to me and ask, ‘Why are you using a blue badge?’.

“I’ve even been spat at by a person in a wheelchair because they did not think I should be using my blue badge,” she added.

Nick Moberly, chief executive of the MS Society, encouraged people to “listen, learn, and understand” before “saying something that could hurt or offend”.

Why action on fraud could help build trust

Campaigners have also called for a crackdown on blue badge fraud – warning that lack of enforcement by local authorities was undermining trust in the entire scheme.

Black said there was “weak” enforcement of the rules by councils of blue badge misuse – leading to more scepticism and abuse of genuine disabled drivers. “More enforcement would help build trust,” she said.

A disabled badge holder shows their parking badge
A disabled badge holder shows their parking permit (Photo: Matt Cardy/Getty Images)

The i Paper has previously reported on the rise in fake and stolen blue badges being sold on the black market – with some people also misusing family members’ permits.

We have also investigated the “postcode lottery” when it comes to the blue badge scheme, run by each local authority in very different ways.

Eligibility, parking rules and the number of disabled bays vary depending on the area, with some cash-strapped councils cutting back on access.

A spokesperson for the Local Government Association (LGA) said councils had only “limited resources” to take action against blue badge fraud and theft.

They encouraged people to report people they suspect are illegally using a badge – but also warned residents to keep “bearing in mind people’s need for a badge might not be obvious”.

The Department for Transport (DfT) was contacted for comment.

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